News

24 December 2019: Mr. Pratthana Leelapanang Chief Consumer Business Officer- AIS said, “on the occasion of celebrating the New Year festival and welcoming the Year 2020, AIS family prefers to share happiness, provide gifts to customers all over the country by giving the best networks to enable customers to communicate smoothly and relax with special privileges and entertainment content to fulfill the special moments of happiness even more than before, by including:

1. Strengthen the network, increase the ability to support the usage of AIS NEXT G, 4G, 3G, and SUPER WiFi network by 300% more than usual to support the amount of mobile data usage of customers that is expected in the new year 2020 by organizing mobile vehicles to expand the network of customers, and establishing extra base stations to increase network capacity to support more utilization, especially in the countdown and year-round prayer areas in Bangkok and large cities, as well as the main tourist attractions and travel routes of the people across the country of the period before the trip until the return date, including network preparation on the 4G ROAMING that covers most countries and around the world to 144 countries to support traveling in foreign countries.
2. Establishing the engineering and service team with standby to monitor the network performance throughout the country 24 hours a day at the network management center in central and regional to be ready for solving problems in all cases, as well as the customer service team, both the AIS Contact Center 1175 and all social media channels to standby and available to service 24 hours a day to deliver the best user experience for the holidays and travel during the new year festival.
3. AIS offers special privileges, watch world-class entertainment content unlimited for up to 10 full days! For all prepaid and postpaid AIS customers over 42 million numbers and AIS Fiber customers with The AIS PLAYBOX package can watch 14 premium channels immediately, no charge! From 25 December 2019 (00.01) to 3 January 2020 (23.59) via the AIS PLAY application (for customers who do not have the AIS PLAY app yet, you can download the app and can watch them as well), website www.aisplay.ais.co.th and AIS PLAYBOX box, including HBO, Cinemax, HBO Hits, HBO Family, HBO Signature, RED by HBO (except HBO Go), Warner TV, BLUE ANT Entertainment, BLUE ANT Extreme, FOOD Network, Asian Food Channel, Cartoon Network, CNN, and HLN which selects popular movies, series, sports, hit cartoons, and world-famous programs for the whole family, delivered to watch unlimited such as Aquaman, Beauty & the Beast, Bumblebee, Jurassic World: Fallen Kingdom, Harry Potter 8, and more to fulfill the happiness of entertainment on a long holiday for customers and Thais.
4. Full collection of 2 special gifts with Nong Aunjai Special Collection for welcoming Christmas and New Year. For AIS and Serenade customers, when buying products, sign up for a package or new number, or install AIS Fiber. Get free! The Christmas souvenirs from Nong Aunjai, customers can get the items from 25 December 2019 (limited). And the lovely New Year Nong Aunjai souvenir, customers can get the items from 31 December 2019 (limited) at all AIS Shop and Serenade Club nationwide (1 number / 1 privilege / 1 piece)