AIS Proves Success in Autonomous Network Development, Securing Two Global Awards at Digital Transformation World Summit 2024, Organized by TM Forum
AIS has once again proven its leadership on the global stage, winning two prestigious awards at the Digital Transformation World Summit 2024, organized by TM Forum, a global association that brings together service providers and suppliers in the telecommunications industry. This event is a gathering of top telecom providers and network developers from over 100 countries worldwide. AIS received the Outstanding Catalyst – Rising Star and the Outstanding Catalyst – Attendees’ Choice Award, reaffirming the company's commitment to elevating its services and network development, as it progresses towards becoming a Cognitive Tech-Co, an intelligent telecommunications technology company.
Mr. Kitti Ngarmchatetanarom, Chief Technology Officer of Advanced Info Service Plc. (AIS) said “To achieve our vision of becoming a Cognitive Tech-Co, or an intelligent telecommunications technology company, advancing our network to an Autonomous Network is crucial. This transformation will enhance service efficiency and ensure sustained customer satisfaction. We have developed a system that analyzes our organizational data through AI, delivering a comprehensive and superior digital experience to our customers. Beyond internal technological advancements, AIS prioritizes collaboration with global partners like Huawei and ZTE. This partnership not only allows us to exchange knowledge and experiences but also drives the creation of new innovations that will elevate the quality and reliability of our network, better meeting the needs of our customers and the current global context.”
As a result of these ongoing efforts, we have been awarded the Outstanding Catalyst – Rising Star for the ‘AI for Customer Perception Network Optimization’ project, which was recognized for its innovative and creative technological solutions, as well as its ability to address the challenges of the telecommunications industry's transformation. Additionally, we received the Outstanding Catalyst – Attendees’ Choice Award for the ‘Data-to-NPS: Boosting NPS Using Decision Intelligence’ project, which was voted on by both operators and vendors attending the Digital Transformation World Summit 2024. This global event featured telecom service providers from over 100 countries, presenting innovations in various network fields. These awards affirm the recognition of AIS's potential and leadership in the global telecommunications industry.
“Receiving these awards from TM Forum not only reflects our technological success but also highlights our strategic vision to develop an intelligent telecommunications network that enhances customer experience while operating within an ecosystem that strengthens the organization. AIS has demonstrated that proactive operations and collaboration with global partners are key to achieving success in the digital era's telecommunications industry,” concluded Mr. Kitti.
