News

20 December 2021: AIS Fibre is set on its mission to provide a high-quality home internet experience to the Thai public, by being the first and only operator in Thailand to deploy the latest cutting edge technology. AIS Fibre is also continuously innovating to meet the needs of its Thai customers. At latest, it has created another new standard for the home internet market with the launch of lightning-fast services at the 2 Gbps level. This exploits the potential of the Smart Brain to deliver the best possible digital services to customers which are complete in every aspect of digital life, emphasising consumers’ confidence that “Choosing AIS is always the best”.

Kitti Ngarmchatetanarom, Head of Fixed Broadband Department at AIS commented, “After six years, AIS has absolutely transformed the home internet market with its focus on quality and innovation. We were the first and only operator to launch home Internet delivering a maximum speed of 1 Gbps with 100% fibre service. It was a new standard in competition to concentrate on quality and the user experience rather than price, which did not promote consumers’ benefits sustainably. Innovations of AIS Fibre which we thought up first for customers include Mesh Wi-Fi Solution, Speed Toggle service and BYOD packages. Now we are extremely proud to have developed capabilities for our network to fulfill the needs of customers who now have to Work from Home, Learn from Home and Play from Home, and require support for trends like the Metaverse. Such needs are now supported by lightning-fast 2 Gbps speeds for the first time, delivered directly to customers’ homes.

“AIS Fibre has been able to upgrade its service before anyone else because of working with the Mobile team, which has rolled out the 5G network to provide the best coverage all over Thailand. The AIS Fibre team is focused on developing the potential of a smart network powered by a central Smart Brain which manages the service with a Smart Network, together with cutting edge technology such as Smart CPE Lab and Smart Service Monitoring. The AIS Fibre team’s know-how combines many technologies such as AI, ML and robotics to enable understanding of consumer behavior and future usage trends. As well as this, the company has teamed up with world class partners to develop the Smart Optical Converter (2.5 Gbps) to deliver the full 2 Gbps network speed to customers’ homes. We have also introduced best-in-class brand name devices to support the 2 Gbps Package such as Linksys, installed for the first time in Thailand. This gives family subscribers the best high- quality experience from their package, with 2 Gbps packages starting at only 1,299 baht.”

Khun Kitti emphasized that, “This is combined with a new standard of service excellence within 24 Hours. AIS Fibre is the first operator in the market bold enough to guarantee all of these service commitments. These include fast installation within 24 Hours, Fixing any problem in 24 hours and staff punctuality. It is the reason that the company has become a major player in the market with an outstanding growth rate, higher than the market from our first year of operations. Today, we have coverage capabilities of our fibre optic network reaching 3.5 million households in Greater Bangkok and over 8 million households in all 77 provinces nationwide, and we are trusted by over 1.7 million subscribers. Finally, we have been able to develop service quality together with providing a superior experience for customers and the Thai people.”

Home Internet from AIS Fibre is being offered in 3 packages as follows:

2Gbps SERENADE Package :

• Maximum download speed of 2Gbps and upload speed of 500Mbps
• Service fee of 1,699 baht/month with no 2,000 baht entry fee for AIS Serenade customers
• Entitlement to use two Linksys AX5400 Wi-Fi 6 Router Mesh Routers and one Smart Optical Converter 2.5Gbps
• Entitlement to use AIS PLAYBOX with PLAY PREMIUM PLUS package for 2 years of free viewing
• Starting in Bangkok, Nonthaburi, Pathum Thani and Samut Prakan

BYOD 2Gbps Package :

• Maximum download speed of 2Gbps and upload speed of 500Mbps
• Service fee of 1,299 baht per month, and entry fee discounted to 800 baht from 2,000 baht
• Entitlement to use one 2.5 Gbps Smart Optical Converter
• Starting in Bangkok, Nonthaburi, Pathum Thani and Samut Prakan

SuperMESH WIFI 1.5Gbps Package :

• Maximum download speed of 1.5Gbps and upload speed of 500Mbps
• Service fee of 1,299 baht per month, and entry fee discounted to 800 baht from 2,000 baht
• Entitlement to use one T3 Wi-Fi 6 AX5400 and one T3 Wi-Fi 6 AX1800 Model of router received in the package will depend on the area it will be used by the customer
• Entitlement to use AIS PLAYBOX with PLAY PREMIUM package for 2 years of free viewing
• Starting in Greater Bangkok, the service is being rolled out to 15 provinces: Bangkok, Nonthaburi, Pathum Thani, Samut Prakan, Chonburi, Chiang Mai, Nakhon Ratchasima, Nakhon Pathom, Rayong, Ayutthaya, Songkhla, Surat Thani, Phuket, Phitsanulok, Khon Kaen and Udon Thani.

(For more details see https://www.ais.th/fibre/package.html )

Khun Kitti added, “Our dedication to never stopping, and combining our strengths internally to develop Mobile and Fibre networks as one strong entity, has enabled us to deliver a complete and superior service to customers, both now and in the future. It is proof that when customers choose our services they won’t be disappointed, as choosing AIS is always the best.”