CONTENT Report on Readiness to Tackle the year AD 2000 (Y2K) Problem 1. Y2K Projects progress 1 1.1 Computer system 1 1.2 MTX / MSC Switching systems 1 1.3 Total cost of investment 1 2. Analysis and explanation of the management 1 2.1 Internal AIS Computer system 1 2.2 External System outside AIS 2 3. Year 2000 Project Implementation 2 3.1 Y2K Problem Solving Phase 2 3.2 Group of persons of agencies responsible for solving the problem 3 4. Report on the Preparation of ADVANCs Subsidiary to Cope with 4 the Y2K Problem 1. Main Computer System 4 2. Telephone Exchange Cabinet System 5 3. Electronic System 5 4. Office System 6 5. External Work Unit 6 6. Contingency Plan 6 7. Analysis and Explanation from Management 8 5. Verification Data 9 Advanced Info Service Public Company Limited. Report on readiness to tackle the year A.D. 2000 (Y2K) Problem 1. Y2K Projects progress 1.1 Computer System We have started to develop, test and implement our major systems which are Y2K compliance since 1997. They are as the list below : 1.1.1 Customer Administration and Billing Computer Systems (CUBICS) 1.1.2 Back Office System (SAP/P3) 1.1.3 Service Center System 1.1.4 Call Center System 1.1.5 Intranet System 1.1.6 Datawarehousing, Fraud Management and SIS Systems 1.2 MTX / MSC Switching systems We completed the inventory and impact analysis phase in Q3 of 1994. The testing phase has to be enhanced from Q4 of 1998 to Q1 of 1999 (The detail plan will be shown on next page). Currently we are on the process of software and equipment upgrade at MTX / MSC switching and base station nationwide. For Integration test with other system, it will be completed in June 1999 1.3 Total cost of investment AIS has deployed new services to the customers consecutively through computer system since 1996. The cost of Y2K project implementation will be P.Cs BIOS fixing which is approximately 50 million Baht. For MTX / MSCs switching software and equipment, the upgrade cost are included in the maintenance contract agreement. 2. Analysis and explanation of the management AIS is very confident that all core business systems are Y2K compliance and all AISs business partners are also investigating to ensure their Y2K compliance status. 2.1 Internal AIS Computer system 2.1.1 AIS core application systems have been developed since 1997 and they are Y2K compliance. CUBICS is one of these systems used for delivering services to customer such as billing, registration, collection, credit control and customer care services. 2.1.2 Workstation P.C. and P.C. application We are on the step of BIOSs fixing for P.C. and workstations at Shinawatra towers, Maneeya, Univest Tower, Muangthongthanee, Branches, Outlets, Service centers and AISs dealers throughout Thailand. This correction will be completed March 1999 2.1.3 MTX / MSC Switching Software upgrade for MTX / MSC switching has currently been tested, implemented and the target integration test with Nokia, Ericsson will be completed in June 1999 2.2 External System outside AIS AIS has developed Y2Ks Project incorporate with the third parties to the ensure the completeness of Y2K compliance on which external and internal data such as CDR (Call Detail Records), Bank transfer data and the transaction come from other business units. 2.2.1 Telecomz Service Provider in Thailand. 2.2.2 Banking and Financial Services 3. Year 2000 Project Implementation 3.1 Y2K Problem Solving Phase Year 2000 Project Implementation Wireless Communications Shinawatra Group ACTION PLAN 1998 1999 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 1)Preliminary Phase x Year 2000 Education and P.R. (Incorporate x with SC&C and CA)Set up Year 2000 Wireless x Committee x 2)Inventory Analysis Phase x Inventory of All Computer and None x Computer Equipment x 3)Impact Analysis Phase Identification of Impact Computer and None x x Computer Equipment x x Identification of Impact Program and Data x x Software and Hardware Upgrade Strategy x File / Database Conversion Strategy x 4)Correction Phase x x Hardware and Firmware Upgrade/Replacement x Software and Operating System Upgrade x Program and Data Conversion x File / Database Conversion x Bridging All x 5)Testing Phase x x x Unit Testing x System and Acceptance Testing x 6)Final Implementation Phase x Implementation of production system changes Migration to production 3.2 Group of persons of agencies responsible for solving the problem Department Name Position Head of Committee Arpattra Sringkarrinkul Vice President-Operation Support Service Operation Busaya Sathirapipatkul Wireless Application Manager Issara Dachakaisaya Wireless System Management Peerapan Panitchphathom Billing Management Manager Niwat Chotwongvoranant Collection & Credit Control Manager Jirapong Palanusorn Operation Service Manager Wallop Thamronglak Administration Support Officer Suphat Tuntiphut New Product Development Manager Engineering Chatchai Saksoonthornsiri Eastern Region Engineering Manager Nuwat Prasitvoranant Western Region Engineering Manager Boonchai Nirathisai Network Information System Manager Wannee Sriviset Software Development Manager Nontharat Thongpompluksa Value Added Service Manager Prawat Nikanjanakool Act. AVP-Site & Acquisition To-Un Napaporn GSM Services Manager Shinawatra Nirat Kanjananakphan Terminal Product Management Wireless Chawal Ngamwongsakollert Accounting Manager Marketing Namfon Nutma Sales Officer Aroonporn Limsakul Marketing Information Manager Rawat Manyam Marketing Officer Thawatchai kajornkittisak General Administration Manager Wireless Jaranya Tungbanjerdsuk Human Resource Manager Controller Sansanee Kumpalanuwat Accounting Manager Pensri Ayutaka Administration Manager Sunitaya Shinawatra Finance Manager Poonpol Ngendee Legal Manager Somchai Cherdchupanyachon Accounting Specialist Peeraya Sangsingkaew Accounting Specialist Walaiporn kajeenikorn Logistics & Procurement Manager Shinawatra Paging Thakolrat Kaewkan Operation Director Weerasak Rumaneeratanakul MIS Division Manager 4. Report on the Preparation of ADVANCs Subsidiary to Cope with the Y2K Problem The Implementation Progress to solve the problem for Shinawatra Paging Company Limited (SPG) 1. Main Computer System (152) 1.1 Paging System -Network Operating System, File Servers and 152 Applications for both BKK offices have been upgraded,connected and passed the Y2K test and started the implementation. -Paging System (152) for upcountry offices. The subsidiary started upgrading and installing and expected to finish in March 1999 with the cost of 1.6 million baht. 1.2 Business Application System (BAS) -Backup server has been implemented and tested to be Y2K compliance. -For the production server, the subsidiary will install the patch on the operating system no later than February 1999. After that all systems will be Y2K compliance. 1.3 Invoice Printing System -Laser Printer using Siemen 2090 has no impact from the Y2K problem. -PC controlling the printing process has no impact from the Y2K problem. -Envelope Folding Machine has no impact from the Y2K problem. 1.4 Value Added Service -Stock Alert System has no impact from the Y2K problem. -The 153 System has no impact from the Y2K problem. -MoneyLink System has no impact from the Y2K problem. -Internet Service System has no impact from the Y2K problem. -Email Alert System has no impact from the Y2K problem. -CDROM Page System has no impact from the Y2K problem. -IVR System providing the automatic billing inquiry service has no impact from the Y2K problem. 1.5 Networks equipment -Router Equipment. The subsidiary is upgrading the firmware to support Y2K, to be completed by the middle of March 1999. -Terminal Server of Annex Terminal Server was changed its firmware. -Satellite System of Acumen and Samart has no impact from the Y2K problem. -Ethernet Hub, Switching Hub, LAN Card, Modem and Multiplexer have no impact from the Y2K problem. -Optic Mux has no impact from the Y2K problem. 1.6 Paging System -Glenayre 3000 XL (Version 5.02). The subsidiary has tested and found no problem. -Glenayre 3000 Model M, S and ES (Version 5.01) have been tested and implemented by setting the date backward and found no impact from Y2K. -C2000 has no impact from the Y2K problem. 2. Telephone Exchange Cabinet System 2.1 PABX Model Definity G3r4 and G3iV3 has no impact from the Y2K problem. 2.2 PABX Model Definity G3rV2 needs to be patched,anticipated to be completely done by February 1999. 2.3 PABX Model Panasonic KXT-1232 has no impact from the Y2K Problem. 2.4 CMS R3V2 the subsidiary set the date backward and find it works properly. No impact from the date. 3. Electronic System 3.1 UPS . -Emerson (Libert) has no impact on the Y2K problem -Comet (MGE) has no impact on the Y2K problem -Iwatec (Wartford) has no impact on the Y2K problem -Leonic (Leonic) has no impact on the Y2K problem -Powertronic (Shinabis) has no impact on the Y2K problem -Siemens (Watford) has no impact on the Y2K problem -Socomec (Unitrio) has no impact on the Y2K problem 3.2 Generator -Petbow (U-Gen) has no impact on the Y2K problem -Dale (Dale) has no impact on the Y2K problem -Thai-Gen (Thai-Gen) has no impact on the Y2K problem -Onan (Diethelm) has no impact on the Y2K problem -Cummins (Diethelm) has no impact on the Y2K problem 4. Office System 4.1 Computer -The survey of the offices hardware discovered that there are still some hardware which is not compliant to Year 2000, but this problem can be resolved by using with the software that can help push the hardware running through Year 2000. -OS and Software require the version upgrade, being in the process, and are anticipated to be completely done by 30/04/1999 with the expected cost of 850,000 baht. 4.2 Other office systems do not have the impact form the Y2K problem. 5. External Work Unit The subsidiary has received the responses back from all related external work units that they are ready to tackle the Y2K problem. 6. Contingency Plan The Y2K committee started preparing the contingency plan into 2 parts. 1. Individual Contingency Plan for each system. 2. Contingency Plan for external impact. More detail will be informed in the next report. Year 2000 Project Implementation ACTION PLANS 1998 1999 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 1)Preliminary Phase X Year 2000 Education X Setup Year 2000 committee X 2)Inventory Analysis Phase X X X Inventory of all computer and non- X X X computer equipment 3)Impact Analysis Phase X X Identification of impact computer and X equipment Identification of impact program and data X X Software and hardware upgrade strategy X X File/database conversion strategy X 4)Correction Phase X X X Hardware and firmware upgrade/replacement X X X Software and operating system upgrade X X X Program and data conversion X X File/Database conversion X X Bridging all X X 5)Testing Phase X X X Unit Testing X X X System and acceptance testing X X 6)Final Implementation Phase X X Implementation of production system change X X Migration to production X X 7.Analysis and Explanation from Management The preparation to handle the Y2K problem of the subsidiary is in the correction phase and testing phase. The progress of the preparation is more than 80% and will be on schedule to be completed within Q1 of 1999. The paid expense is 5,860,000 baht and it is expected the further expense of 8 million baht. Verification of Data We have already checked all the text and data present in this report form and hereby certify that they are correct and completed. No misunderstanding contents as well as the loss of relevant information that may causes damages to a person holding securities or making a tender offer, has been found in this report. For the purpose of authentication that this report is a certified document set, we have assigned Mrs. Arpattra Sringkarrinkul to be an authorized person, by affixing his signature for authentication on each page of this document set. If any document does not contain the signature of Mrs. Arpattra Sringkarrinkul , we hereby regard that it is not our certified data. Name Position Signature 1. Mr. Paiboon Limpaphayom(Ph.D.) Director -Signature- 2. Mrs. Boonklee Plangsiri Director -Signature- 3. Mrs. Somprasong Boonyachai Director -Signature- 4. Miss Siripen Sitasuwan Director -Signature- Authorized Appointee Mrs. Arpattra Sringkarrinkul Vice President- Operation Support -Signature-