Message from Chairman of the Board of Directors
The year 2015 was an important landmark for AIS as we all celebrated our remarkable 30th anniversary in the telecommunications business in Thailand. As the telecommunications industry has continued to evolve over these past three decades, AIS has strived to achieve levels of excellence built on the strong foundations of technical know-how, outstanding customer service and an absolute commitment to a future whose hallmarks have always been further success and continued sustainability.
Our commitment to success is reflected in our strong financial performance and stable returns to shareholders, with a net profit of Bt 39,152mn, a growth of 8.7% YoY and our consistent dividend payout policy.
In the years ahead, the digital era will continue to touch all that we do. It will continue to stimulate a business and a social environment of perpetual change. With this in mind, underpinning our commitment to maintain our leading position, AIS has led this change by driving the Company forward as a Digital Life Service Provider. Keys to success are our extensive network, connecting all parts of Thailand, with 3G on 2.1GHz that was complemented by our newly - launched high speed 4G/LTE Advanced network on 1800MHz. In addition, AIS has also established a nationwide fibre optic network of 120,000 km, as well as high speed AIS Super Wifi at 650mbps to complement our wireless network. Furthermore, we deliver the very best in customer service. In 2015, in recognition of this, AIS Call Center was awarded the “Consumer Protection Thailand Call Center Awards” from the Office of the Consumer Protection Board and the ISO Management System Certification Institution of Thailand for providing subscribers with consistent and excellent standards of customer service.
In this environment of change, we will continue to combine our financial readiness with a network of superior global partners to drive business opportunities for our sustainable future. Our strong working alliance with SingTel ensures the sharing of knowledge and expertise in all business operations, while our partnership with Telewiz continues to provide an essential extra channel that brings us closer to our customers. Equally, key strategic partnership with vendors and suppliers strengthens our capacity to deliver superior 3G and 4G/LTE Advanced network in minimal time. Above all, we at AIS, recognize that our people are our most valuable asset for long-term sustainability. That is why we place the utmost emphasis on employee development and personal growth opportunities for the future. Succession plan is in place to ensure smooth transition in the ever-changing environment. We also advocate a robust culture of innovation, so that new generations of employees can create fresh ideas, guided by the experience and expertise of senior colleagues.
It is also important that while we grow our success, AIS focuses on balancing growth of business, integrating with development of community, customers, business partners, employees and environment. Our commitment to this has achieved significant external recognition. In 2015, AIS was the only Thai telecommunication company selected for inclusion in the Dow Jones Sustainability Indices (DJSI) in the emerging markets category. This achievement is a recognition of our effort and collaboration at AIS, in driving the business with sustainability in mind. Moreover, I would like to welcome Khun Kan Trakulhoon and Mr. Stephen Geoffrey Miller as the newest members of the AIS Board of Directors, who will also bring AIS forward with their vision and expertise.
I would also like to thank all AIS shareholders and investors for their continued support and trust. In 2015, for the fourth consecutive year, AIS was honored to receive Thailand’s Top Corporate Brand award from Chulalongkorn University with a brand value of Bt 574,029mn. I am confident that AIS remains committed to delivering real value through good corporate governance to all its shareholders, we will also continue to deliver maximum benefit to our customers,thus supporting Thailand’s economic and social growth.
Mr. Vithit Leenutaphong
Chairman of the Board of Director